{"id":21469,"date":"2019-12-11T22:03:27","date_gmt":"2019-12-11T22:03:27","guid":{"rendered":"https:\/\/leadsbridge.com\/?p=21469"},"modified":"2026-04-17T15:10:07","modified_gmt":"2026-04-17T15:10:07","slug":"netsuite-vs-salesforce-an-in-depth-comparison","status":"publish","type":"post","link":"https:\/\/leadsbridge.com\/blog\/netsuite-vs-salesforce-an-in-depth-comparison\/","title":{"rendered":"Netsuite vs Salesforce: an in-depth comparison"},"content":{"rendered":"\n

NetSuite<\/strong> and Salesforce<\/strong> are some of the most popular providers of cloud-based software today. Salesforce dominates the CRM market worldwide with a <\/span>30.27% market share in 2019<\/span><\/a>. NetSuite is one of the top 10 ERP systems and its CRM has a <\/span>market share of 0.94%<\/span><\/a>. Therefore, when marketers are searching for new ERP or CRM solution, NetSuite and Salesforce come top of mind. Although, they are similar; they are different.<\/span><\/p>\n\n\n\n

This comprehensive NetSuite vs Salesforce<\/a><\/strong> comparison guide is meant to help you choose the best solution that fits your business.<\/span><\/p>\n\n\n\n

General Overview<\/b><\/h2>\n\n\n\n

NetSuite<\/b><\/h3>\n\n\n\n
\"Netsuite<\/figure>\n\n\n\n

NetSuite<\/strong>, formerly known as NetLedger, was founded by Evan Goldberg in San Mateo in 1998. The company has 5,000 employees. NetSuite grew its range of products around the enterprise resource planning system. This has culminated in a complete suite (“NetSuite”) of different software solutions.<\/span><\/p>\n\n\n\n

Therefore, NetSuite majorly offers online ERP solutions to enterprise clients. They also provide CRM and E-commerce solutions to small and medium-sized businesses. NetSuite has been investing heavily in growing its set of suite all focused on ERP and CRM offering. As of 2018, <\/span>NetSuite has 40,000 customers.<\/span><\/a><\/p>\n\n\n\n

Salesforce<\/b><\/h3>\n\n\n\n
\"Netsuite<\/figure>\n\n\n\n

Marc Beinhoff found Salesforce in the late 1990s in the heart of Silicon Valley. Salesforce is a customer relationship management software that helps to connect companies and customers together. Their core client has been small business owners based on sales automation. They later expanded their CRM to make it useful for enterprise-level businesses. Salesforce is investing in sales and marketing to grow its market share in the cloud-based CRM market. <\/span>Salesforce has over 150,000 customers<\/span><\/a>, both big and small businesses.<\/span><\/p>\n\n\n\n

Netsuite vs Salesforce: The features<\/b><\/h2>\n\n\n\n

NetSuite’s CRM is divided into five modules, each with its features as shown below:<\/span><\/p>\n\n\n\n

NetSuites Modules<\/b><\/td>Features<\/b><\/td><\/tr>
Customer service management<\/span><\/td>\n
    \n
  • Customer portal<\/span><\/li>\n
  • Case management<\/span><\/li>\n
  • Knowledge management<\/span><\/li>\n
  • Time tracking<\/span><\/li>\n<\/ul>\n<\/td><\/tr>
Marketing automation<\/span><\/td>\n
    \n
  • Campaign and email management<\/span><\/li>\n
  • Lead reporting and analytics<\/span><\/li>\n
  • Website search engine optimization<\/span><\/li>\n
  • Landing page and forms<\/span><\/li>\n<\/ul>\n<\/td><\/tr>
Mobile<\/span><\/td>\n
    \n
  • NetSuite for iPhone<\/span><\/li>\n
  • NetSuite for Android<\/span><\/li>\n
  • SuitePhone Browser Access<\/span><\/li>\n<\/ul>\n<\/td><\/tr>
Partnership relationship management<\/span><\/td>\n
    \n
  • Lead management<\/span><\/li>\n
  • Joint selling<\/span><\/li>\n
  • Joint demand generation<\/span><\/li>\n
  • Knowledge management and sharing<\/span><\/li>\n<\/ul>\n<\/td><\/tr>
Salesforce automation:<\/span><\/td>\n